First Questions and Steps
Add-on products/individual customisation
Information regarding your ERP/accounting system
Security and IT
How do I create users?
Users can easily be invited in the user or client administration with a few clicks.
- Invitation via the user management
- Invitation via the client management
- Enter user data and send invitation
- Check status and resend invitation link
- Accept invitation and activate user
Invitation via the user management
To invite users via the user management, click on the menu item "Users" in the left column of the home view of the Finmatics portal to get to the user management. In this screen you can now click on the button "Invite user".
Invitation via the client management
If you are in the Home view of the Finmatics portal, click now in the left column on the menu item "Clients" and select a client there.
In the detailed view of the client, click on the "Users" tab in the upper right corner to get to the user administration of this client.
Click on "Invite user" here.
Enter user data and send invitation
As soon as you have clicked on "Invite user", a new page opens on which you can first enter the data of the new user. Fields marked with an asterisk (language and e-mail address) are mandatory.
Here, you also have the possibility to write a personalized invitation text.
Furthermore, you can assign a user role and additional permissions for the new user(s).
The last step is to assign at least one company or client to the new user (the permission level). If you invite the new user via the client management, this client is already assigned. However, it is also possible to assign multiple companies or clients.
For more information on user roles, user permissions, and permission levels, see our Help Center article How are users managed?.
To complete the invitation, click on "Invite user" at the bottom right. An email with an invitation link will now be sent to the specified address.
Please note that the invitation link is only valid for 21 days and expires afterwards. However, you can send it again if necessary.
Check status and resend invitation link
As soon as a user has been invited, he/she appears in the user administration. Here you can also check the status:
- Invite accepted: the invitation link has already been clicked and the user has already been activated
- Invited: an invitation has been sent but not yet accepted
By clicking on the status symbol (only for inactive users), an invitation that has already been sent can be cancelled, whereby the link contained in the email loses its validity.
The invitation can also be resent here, for example if the recipient can no longer find the e-mail or if the link has lost its validity. To do this, click on the three dots in the table view and on "Resend invitation".
Accept invitation and activate user
By clicking the invitation link in the email you will be taken to the user registration where you can check and adjust the personal data.
To complete the registration, a secure password must be assigned. This must consist of at least 8 characters and contain upper and lower case letters, numbers and special characters.