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FAQ
First Questions and Steps
General Questions
Interface
App
First Steps BMD, RZL and DATEV
First Steps in other ERP Systems
User management
Document input
General questions about the receiving/upload of documents
Scan
E-Mail Document Input
Upload
Suppliers/clients
Finmatics Mobile App
Document processing
General questions about invoice processing
Cut/staple documents
Read out documents
Complete accounting information in documents
Audit according to UStG criteria
Supplier communication
Audit Trail
E-Invoices
Download invoices
Add-on products/individual customisation
Document approval
Customized Automations
Information regarding your ERP/accounting system
BMD & Finmatics
BMD environment
RZL & Finmatics
DATEV & Finmatics
DATEV environment
Security and IT
Security
Data protection
IT
Other Questions
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Support Center
Security and IT
FAQ
First Questions and Steps
General Questions
Interface
App
First Steps BMD, RZL and DATEV
First Steps in other ERP Systems
User management
Document input
General questions about the receiving/upload of documents
Scan
E-Mail Document Input
Upload
Suppliers/clients
Finmatics Mobile App
Document processing
General questions about invoice processing
Cut/staple documents
Read out documents
Complete accounting information in documents
Audit according to UStG criteria
Supplier communication
Audit Trail
E-Invoices
Download invoices
Add-on products/individual customisation
Document approval
Customized Automations
Information regarding your ERP/accounting system
BMD & Finmatics
BMD environment
RZL & Finmatics
DATEV & Finmatics
DATEV environment
Security and IT
Security
Data protection
IT
Other Questions
Contact Support
Security and IT
Questions and answers for IT professionals and Finmatics administrators
Security
What options do I have to keep my access to Finmatics as secure as possible?
Cybersecurity: Does Finmatics conduct external/internal penetration tests (pentests)?
How do I set up two-factor authentication (2FA)?
What do I need to use SSO with Finmatics?
Data protection
Where is the software hosted?
Which encryption technologies does Finmatics use? (Endpoint Encryption)
IT
What server data must be entered in my firewall to connect to Finmatics?